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  • Do you accept insurance?
    We are a self-pay clinic, which means we do not directly take insurance. However, if you have out-of-network benefits, you may be able to submit a superbill to seek reimbursement from them, though we cannot guarantee reimbursement. If you would like to reach out to your insurance company and inquire about out-of-network coverage please reach out to support@newenglandocd.org. We can provide you with the information your insurance company will need to determine if you are eligible for reimbursement. Additionally, there are laws that prohibit us from accepting clients with MassHealth, Medi-Cal, Medicaid, and other federally funded programs, with an exception for Medicare.
  • Do you offer a sliding scale?
    Yes. Please email our support team at support@newenglandocd.org for the application and further assistance.
  • What is a superbill and how do I get it?
    Superbills are documents generated by your provider that include much of the information your insurance company may require for you to submit “out-of-network” reimbursement requests. Information includes your clinician's name, license, NPI, the clinic's address, phone number, tax id, the billing code used, dates of service, and proof of payment. Please ask your clinician or our support team about receiving one-time or regular monthly superbills. We cannot guarantee that any portion of the fees will be reimbursed by your insurance provider. Before services begin, we encourage you to speak with your insurance about their reimbursement policies.
  • Where can I be seen in person?
    Individual general outpatient services are offered at the following locations: Massachusetts Greater Boston, 1734 Massachusetts Ave., Cambridge and 678 Massachusetts Ave., Cambridge North Shore, 612 Main St, Melrose South Shore/Cape & Islands, 80 Washington St o54, Norwell New York Manhattan, 352 7th Ave., Floor 12A, Suite H, Manhattan Colorado Denver, 1731 E 16th Ave., Denver
  • What services do you offer?
    We use evidence-based treatments, such as ACT and ERP, to help those with OCD, anxiety, and related disorders. We offer individual therapy in person at our Melrose and Cambridge (Porter Square) offices. We also provide teletherapy options. We offer multiple different support and therapy groups, which can be found here on our website: here. We offer an Intensive Outpatient Program (IOP) at our Cambridge office and can offer this service virtually as well. The IOP includes a diagnostic assessment, individual therapeutic services, and individual behavioral coaching provided Monday through Friday, totalling 10 hrs of treatment per week for a typical duration of four weeks at a rate of $10,625. If you are interested in more information regarding our IOP services (or any of our other services) please let me know.
  • What is telehealth and where can I be seen?
    Telehealth services bring therapy where you are virtually so that you can receive treatment wherever you are. Telehealth services are offered in any state where we have licensed therapists: Massachusetts, Rhode Island, New York, Colorado, and California. Telehealth sessions are conducted via HIPAA-compliant Zoom meetings.
  • Do we have psychiatrists on staff or can we provide medication management?
    NECOA does not have any psychiatrists or other prescribers on staff, and we cannot provide medication management at our clinic. Our clinicians are happy to provide prescriber referrals and collaborate with outside providers.
  • What's your fee schedule?
    Our rates range between $150 - $350 per 45 minute session, depending on licensure and experience, though our average rates are between $150 - $250. Additionally, we conduct a 90 minute diagnostic assessment during intake. This is completed for a rate of $475, though this rate can increase if working with one of our clinic directors.
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