Question 1

Do you accept insurance?

Accepted Answer

We are a self-pay clinic, which means we do not directly take insurance. However, if you have out-of-network benefits, you may be able to submit a superbill to seek reimbursement from them, though we cannot guarantee reimbursement.

If you would like to reach out to your insurance company and inquire about out-of-network coverage please reach out to support@newenglandocd.org. We can provide you with the information your insurance company will need to determine if you are eligible for reimbursement.

Additionally, there are laws that prohibit us from accepting clients with MassHealth, Medi-Cal, Medicaid, and other federally funded programs, with an exception for Medicare.

Read "The Fight for Insurance Reimbursement" from The Virtual Center for Anxiety & OCD below.
 
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Question 2

Do you accept Medicare, Medicaid, or other federal payment programs?

Accepted Answer

Unfortunately, we cannot accept direct or indirect payments from any federally funded insurance. If you have Medicare, you're welcome to work with us. CMS regulations mean we can't bill Medicare on your behalf, so you won't be able to get reimbursement for your care.For Medicaid and other federal payment programs, we're not able to bill or accept payment, and legal regulations mean we can't provide services to clients who are eligible for these programs.

Question 3

What are my options if I have Medicare, MassHealth, or a similar federal payment program?

Accepted Answer

While we are unable to provide services, we want to help you find the care you need. You may find the following resources helpful in locating a provider who accepts your insurance:

International OCD Foundation (IOCDF): Use their “Find Help” search engine at iocdf.org.

NOCD: Visit treatmyocd.com for specialized OCD treatment options.

We encourage you to explore these options to find the right care for you or your loved one.

Question 4

What is a superbill and how do I get it?

Accepted Answer

Superbills are documents generated by your provider that include much of the information your insurance company may require for you to submit “out-of-network” reimbursement requests. Information includes your clinician's name, license, NPI, the clinic's address, phone number, tax id, the billing code used, dates of service, and proof of payment.

Please ask your clinician or our support team about receiving one-time or regular monthly superbills. We cannot guarantee that any portion of the fees will be reimbursed by your insurance provider. Before services begin, we encourage you to speak with your insurance about their reimbursement policies.

Question 5

What's your fee schedule?

Accepted Answer

Our rates range between $150 - $350 per 45 minute session, depending on licensure and experience, though our average rates are between $150 - $250. Additionally, we conduct a  90 minute diagnostic assessment during intake. This is completed for a rate of $475, though this rate can increase if working with one of our clinic directors.

Question 6

Do you offer a sliding scale?

Accepted Answer

Yes. Please email our support team at support@newenglandocd.org for the application and further assistance.

Immediate Openings for General Outpatient Services- Email our intake team or fill out our contact form

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